Live HVAC virtual receptionist demo

Meet Sarah,Your HVACReceptionist

Sarah is a virtual receptionist built specifically for HVAC: she talks to homeowners, captures the problem, checks urgency, and moves qualified calls toward the calendar.

Start with a 3-day free trial.Build the receptionist for your shop first, or try the live HVAC demo before you start.
Start 3-Day Free Trial Try Live Demo ↓

Built for the first call

24/7Missed and after-hours calls
LiveTest a live HVAC call flow
$50+Starts at $50/mo + usage
Explains itself fastSarah is a virtual receptionist built specifically around HVAC call flow.
Feels like a customer testAsk about no cool air, emergencies, availability, or booking a visit.
Clear paid pathStarter Sarah is $50/mo plus usage, Growth starts at $100/mo, and Flagship Sarah is a sales-assisted rollout.

Build your receptionist

Design your HVAC receptionist.

Name your receptionist, set the rules, choose the intake details that matter to your shop, and decide how Sarah should book, route, and hand off HVAC calls.

What you configure

FlowState keeps the setup focused on the decisions that actually affect HVAC calls.

Agent name and greeting style. Service area, hours, emergency rules, and escalation instructions. Preferred HVAC intake: issue, address, system details, urgency, and booking rules. Workflow handoff: calendar booking, dispatch notes, follow-up, or human approval when needed.

Starter Sarah

Start lean

$50/mo + usage

Built from a $50 base fee plus usage at $0.30/min. Good for trying real HVAC coverage without overbuying.

Growth Sarah

More call coverage

$100/mo start

Starts at $100/mo for shops with steadier call volume and deeper handoff rules.

Usage model

Simple variable cost

$0.30/min

Usage scales with actual call time, while rules, intake, booking preferences, and escalation stay focused on HVAC.

Pricing stays aligned with the builder: Starter Sarah is $50/mo plus $0.30/min usage, Growth starts at $100/mo, and Flagship Sarah is a sales-assisted $397/mo rollout with setup. The 3-day trial does not require a credit card.

Sarah's capabilities

Built around real HVAC call flow.

Sarah does more than take a message. She answers the call, gathers the right details, checks urgency, and moves qualified jobs toward the calendar.

01

Answers the call

Greets the caller, understands the issue, handles common HVAC questions, and keeps the conversation moving.

02

Determines urgency

Separates emergency cooling or heating issues from routine repairs, maintenance, and unclear requests.

03

Checks fit

Uses job type, service area, priority, and business rules before choosing the next step.

04

Books live

When the call fits your rules, Sarah can book on the live calendar based on job, location, urgency, and available slots.

Voice demo live

Try the Sarah HVAC Demo.

No cool airEmergency serviceBook a visitAsk availability
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Call outcome

Not just a message. A booked HVAC opportunity.

The goal is not to dump notes on your team. Sarah should either book the right calls or route the edge cases that need a human decision.

Sample HVAC call

CallNo cool air, 90 degrees inside, homeowner in Novi, MI.
CapturedName, number, address, system issue, urgency, and preferred time window.
PriorityHigh priority cooling call.
CalendarOffers the best available slot that matches service area, job type, and urgency rules.
ResultAppointment booked, or routed for dispatch approval if it falls outside the rules.
Sarah is designed to protect your calendar rules while still moving real HVAC opportunities forward.

Setup

Built to go live without a long rollout.

Most software feels like a project. This starts with your HVAC call flow, calendar rules, service area, and emergency logic so the first version can move quickly.

1

Test Sarah

Use the live demo with the same calls your office already gets.

2

Set rules

Name the agent, set service rules, intake preferences, routing, and calendar logic.

3

Launch Sarah

Start with the $50/mo base plus usage, move into growth volume, or talk through the flagship rollout.

Test Sarah. Then build yours.

Call the live HVAC receptionist first. If it feels useful, start the 3-day free trial and configure the version for your shop.

Start 3-Day Free Trial Try Live Demo